How can B2B Commerce users manage their subscriptions?

Prepare for the Salesforce B2B Commerce Administrator Exam. Utilize flashcards and multiple choice questions, each with hints and explanations. Ace your exam!

B2B Commerce users are able to manage their subscriptions effectively through their account dashboard. The account dashboard provides a centralized user interface where customers can view their active subscriptions, update billing information, change subscription plans, and access other relevant account details. This self-service capability enhances user experience by allowing customers to make changes according to their needs without having to reach out for assistance.

While other methods, such as email notifications and customer service, may provide some level of interaction regarding subscriptions, they do not offer the comprehensive management functions that the account dashboard provides. Furthermore, relying on third-party applications could introduce complexity and may not fully integrate with the B2B Commerce platform, which could limit users’ ability to manage their subscriptions seamlessly. Thus, the account dashboard is the most efficient and user-friendly option available for managing subscriptions directly.

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